Terms of Service

Last updated: November 2026

By creating an account on Crestmas Tutor, you agree to these terms. If you're registering a child's account as a parent, you're agreeing on their behalf.

The platform's role

Crestmas Tutor is a marketplace connecting independent teachers with students and parents. We handle discovery, verification, messaging, scheduling, and payment — sessions themselves take place on third-party video platforms (Zoom, Microsoft Teams, Google Meet), which we don't operate.

Accounts & verification

• You're responsible for keeping your login details secure.
• Teachers must submit accurate identity and qualification documents; false information may lead to suspension.
• Parents may manage tutoring for their children under a single account.

Payments

Tutoring fees are set by each teacher and paid securely via Paystack or bank transfer with receipt verification. Access to a tutoring arrangement activates once payment is confirmed. Refund and cancellation terms are set out at checkout and in your arrangement details.

Acceptable use

Don't use the platform to bypass verification, share contact details to avoid platform fees before an arrangement is agreed, harass other users, or post false reviews. We may suspend accounts that violate these terms.

Liability

We facilitate connections and payments but aren't a party to the tutoring itself. We work to verify teachers but can't guarantee the outcome of every session.

Changes & contact

We may update these terms from time to time; continued use means you accept the current version. Questions: info@crestmashub.com.